Accessibility
Accessibility Statement
Last updated: 15 July 2026
Draft policy — this page is a working template. Company details, jurisdiction, and specific terms marked
[ADMIN TO COMPLETE] must be finalised before production launch. It is not finalised legal advice.Our commitment
We want everyone to be able to book with confidence. The site is built with semantic HTML, keyboard-navigable controls, sufficient colour contrast and descriptive image alt text.
Booking accessibility
Please let our team know in advance if you require step-free access, an accessible vehicle, or assistance with luggage — we will match your booking to a suitable driver and vehicle.
[ADMIN TO COMPLETE] Confirm which vehicles support wheelchair access and any partner arrangements for WAV bookings.
Reporting an issue
If you encounter an accessibility barrier, please contact us via the Contact page and we will do our best to resolve it.