Privacy Policy — Cabslink

1. Who we are

Cabslink is a UK private-hire and driver booking service.

[ADMIN TO COMPLETE] Add registered company name, company number, registered address, ICO registration number and Data Protection Officer contact.

2. Information we collect

Booking details: pickup and dropoff locations, date, time, passenger/luggage counts, vehicle preference.
Contact details: name, email, phone number.
Communications: messages you send us via forms or email.
Technical: IP address, browser type, pages visited (for security and analytics).

3. How we use it

To provide and confirm your bookings.
To contact you about your journey.
To improve the service and prevent abuse.
To meet legal and tax obligations.

4. Legal basis

We rely on contract performance for bookings, legitimate interests for security and service improvements, and consent for optional marketing.

5. Sharing

We share information only with the driver assigned to your booking and with service providers strictly required to operate the platform (hosting, mapping, payments).

[ADMIN TO COMPLETE] List sub-processors: hosting provider, mapping provider, payment provider, email/SMS provider.

6. Retention

Booking records are retained for the period required by UK tax and transport regulations, then deleted or anonymised.

7. Your rights

You may request access, correction, deletion, restriction or portability of your data, and object to certain processing. Contact us to exercise these rights.

8. International transfers

Where data is transferred outside the UK/EEA, we rely on adequacy decisions or Standard Contractual Clauses.

9. Contact

Email: support@cabslink.co.uk (or the address shown on our Contact page).